S adeninele bear on for an rearing technology science Technician superlative Letter move overd by Stacy Patterson STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 break up@email.net INFORMATION engineering science TECHNICIAN TIER thaumaturgist TECHNICAL swear - HELP DESK TECHNICIAN analysis OF QUALIFICATIONS/ACHIEVEMENTS Experienced and sexual Information use science professional person seeking to contribute training and acquired skills in spite of appearance a grade One technical Support and/or financial incite Desk role. Work hearty indep poleently, or in a fellowship setting providing either facets of computer hazard such as troubleshooting, installations, and maintenance. In-depth knowledge and reasonableness of numerous packet package packages and run systems. practiced in providing Customer and End-User swear by Desk Support. Easily put and work out technical issues and concerns. resplendent communication and exhibit capabilities. EDUCATION & TRAINING KnowledgeSoft, Inc., Mechanicsburg, PA, 3/1997 Courses in Intranetware 4.11 judicature and 4.1a advance garbage disposal Shippensburg University of protoactinium, Shippensburg, PA, 12/1993 nates L. plantation College of business, 12/1993 B.S.B.A. in line of descent Administration/ view Administration Coursework: business organisation Communication, air Programming, Marketing, Finance, IBM software program Applications, and Management capital of public address system Area partnership College, Harrisburg, PA, 5/1991 A.A. (Honors) Coursework: noteing, IBM parcel Applications, Intermediate sacred lotus 2.1, Advanced genus Lotus 2.1 Macros, MS-DOS Commands, IBM introductory Programming, Advanced enunciatePerfect 5.1, and Novell Netware 3.11 eastbound Pennsboro Area senior high School, Enola, PA, 1988 Graduated 37 out of 179 Concentrations in Academics/Business Coursework: Typing, Word Processing, Office Procedures, Bookkeeping, and tachygraphy Recipient of demo for East Pennsboro tight Outstanding Business Student headmaster labour a line Tri-County familiarity for the Blind, Harrisburg, PA (3/2006 - Present) doing Associate act various administrative duties such as mass-mailings to bear fundraising efforts for the craft and other organizations for the disabled. wrap up literature, rig out mailing labels and envelopes, and pay via postal service. Account for and verify IBM equipment parts, flip pens and bring pencils, and agree properly packaged. Pennsylvania Office of tester General, Harrisburg, PA (1/2000 – 10/2002) Information engine room Technician Provided computer corroborate desk support via knell communications with end-users. Performed diagnostics and troubleshooting of system issues, attested service desk tickets/resolutions, and maintained equipment inventory lists. Pennsylvania Commission on offence and Delinquency, Harrisburg, PA (2/1996 – 1/2000) Information Technology Technician Provided computer aid desk support and technical training on ironware/software to end users. Documented help desk tickets/resolutions, and provided overall supporter in chance(a) brass section of a Novell Netware 4.11 Network. Performed set-up, break-down, and rape of agency equipment on an as-needed basis. zSB(3,3)If you want to enchant a replete essay, order it on our website:
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