1. IntroductionAchieving success in workplace is closely associated with the ability to go trenchantly, both in workplace and with outsiders. Unlike in the past, today we face a high volatile world where everything is in a state of flux. Most of the changes associated with this transformation revolve about the physical processing and dialogue of information. A number of communication challengers experience at workplaces. All these challengers call for utileness and efficiency in communication (Raman & Singh, 2006). communication can be defined as a function of express, impress and intention. Communication is the process of exchanging information, usually through a common establishment of symbols. harmonize to Henry Mintzberg (as cited in Locker, 1998), managers have three prefatory jobs: to need and convey information, to make decisions and to promote interpersonal unity. each one(a) of those jobs is carried out through communication. Effective managers atomic number 18 able to expenditure a wide variety of media and strategies to communicate. oral presentation and listening be the communication skills we manipulation most (Nanayakkara, 1996). In oral presentations, the auditory sense comprises individual auditors and also to salute people effectively, the presenter take to know the requirements of the audience and it is a must to listen to the audience. Therefore, be a grave listener and an effective presenter are two key talents a manager must manoeuver as they can be treated as rival skills. 2. Being a goodness Listener auditory modality is an extremely important and surprisingly difficult communication skill in business. Various studies deal that business people spend from 45 to 63percent of their time listening. earreach is crucial to building trust (Locker, 1998). Managers need to be effective listeners in various situations. Listening is the communication channel we make use of most frequently, yet surveys show th at listening skills are the least(prenomina! l) developed. The good managers are good listeners. Managers... If you want to get a good essay, order it on our website: OrderCustomPaper.com
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